Frequently Asked Questions:
- What are your hours?
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Sunday-Monday: Closed
Tuesday: 9:00AM-5:30PM
Wednesday: 9:00AM-5:30PM
Thursday: 9:00AM-6:30PM
Friday: 9:00AM-5:30PM
Saturday: 10:00AM-1:00PM
To set up a time to meet, give us a call at 515-332-8175 or email us at midwestportraits@outlook.com.
- Where are you located?
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Our studio is located in Humboldt, Iowa.
Our address is 608 13th St N, Humboldt, IA 50548.
- How do I book my session?
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Give us a call at 515-332-8175 or send us an email at midwestportraits@outlook.com.
You will complete the Booking Form to include the dates and times agreed upon.
The retainer of $300 (credit towards your print/product order) and the Booking Form are due at the time of booking
to hold your session date and time.The professional fee will be due the day of your session.
- What payment options do you accept?
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We accept cash, check, credit and debit cards.
We have a $35.00 return check fee.
- How long is the typical wait?
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The wait depends on the season and the session, but on average, you can expect to get your session booked within 2-3 weeks.
After your portrait session is complete, you will get the chance to view your proofs within 3 weeks. - Do you have a cancellation policy?
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We understand things happen! If you need to reschedule, please call us as soon as possible to set up another date and time.
If weather is a factor due to extreme heat, rain or high winds, we will reschedule your session.
If you are a complete no-show, you will forfeit your professional fee.